Terms of Service

Last updated: September 17, 2026

1. Agreement to Terms

By accessing and using this website operated by 21ten Theatre ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website.

This website is powered by Stageworks, a platform that provides event management, ticketing, and communication tools. These terms govern your use of this website and any services provided through it.

2. Use of Service

You may use this website to browse events, purchase tickets, and receive communications related to events and services offered by 21ten Theatre.

You agree to:

• Provide accurate and complete information when registering or making purchases;
• Maintain the security of your account credentials;
• Use the portal only for lawful purposes;
• Not attempt to interfere with or disrupt the website's functionality; and
• Not use automated systems or software to extract data from the website without permission.

3. Tickets and Purchases

Ticket Sales: All ticket sales are subject to availability. We reserve the right to limit quantities and refuse service.

Payment: Payment processing is handled securely through our payment partners. By making a purchase, you agree to pay all charges incurred, including any applicable fees and taxes.

Refunds and Cancellations: Refund and cancellation policies are determined by 21ten Theatre and may vary by event. Please review the specific event details before purchasing. Unless otherwise stated, all sales are final.

Event Changes: We reserve the right to cancel, postpone, or modify events as necessary. In the event of a cancellation, refunds will be issued according to our refund policy.

4. Communications

By providing your contact information (email or mobile phone number), you consent to receive communications from us regarding:

• Ticket confirmations and event information;
• Important updates or changes to events;
• Account and security notifications; and
• Other service-related messages necessary to operate and provide access to the website.

You may opt out of promotional communications at any time by following the unsubscribe instructions in messages or by contacting us.

5. SMS Text Messaging

If you opt in to receive SMS text messages, you acknowledge and agree that:

• We may send you text messages related to your account, tickets, and event information;
• Message and data rates may apply based on your mobile carrier's plan;
• Message frequency varies based on your activity and event schedules;
• You can opt out at any time by replying STOP to any message or by contacting us; and
• For help, reply HELP to any message.

We use SMS messaging to provide timely information about your tickets and events. By opting in, you consent to receive these messages. See our Privacy Policy for information about how we handle your mobile phone number.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of 21ten Theatre, Stageworks, or their content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this portal without express written permission.

7. Disclaimer of Warranties

This website and all services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the portal will be uninterrupted, secure, or error-free, or that defects will be corrected.

8. Limitation of Liability

To the fullest extent permitted by law, 21ten Theatre and Stageworks shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or any services provided.

In no event shall our total liability exceed the amount you paid for tickets or services through the website in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless 21ten Theatre, Stageworks, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of the portal, violation of these terms, or violation of any rights of another party.

10. Privacy

Your use of this portal is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using this website, you consent to the practices described in the Privacy Policy.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which 21ten Theatre operates, without regard to its conflict of law principles.

13. Contact Information

If you have questions about these Terms of Service, please contact:

Stageworks Labs, Inc.
Email: support@stageworks.io
Website: https://stageworks.io